Licensing and Regulations
Platinum Play adheres to strict rules and regulations set by independent organisations that monitor and audit the game play on the casino servers. These organisations also review the internal operating processes and procedures of the casino to ensure the highest standards are maintained.
Platinum Play Online Casino is licensed, regulated and accredited by:
- The Malta Gaming Authority (MGA)
- eCOGRA (eCommerce and Online Gaming Regulation and Assurance).
The Malta Gaming Authority
The Malta Gaming Authority (MGA) is the external governing body located in Malta, which regulates the gambling operations of Platinum Play.
The casino undergoes in-depth verification processes in order to ensure top security standards, as well as ensuring that its operational infrastructure meet the MGA requirements.
We are regulated by the regulatory body of the Malta Gaming Authority (MGA), and specialise in providing a fair and entertaining online gaming experience to all our customers. Our multi award winning software is powered by Microgaming Systems Ltd, the industry leader, and offers over 700 exciting casino games. As a customer of Platinum Play you are able to bring disputes to the Malta Gaming Authority (MGA) if unresolved by us. Lodge any complaints in writing to firstname.lastname@example.org.
Digimedia Ltd, of Villa Seminia 8, Sir Temi Zammit Avenue, Malta, is authorized and licensed by the Malta Gaming Authority (MGA). License numbers MGA/CL1/542/2008 and MGA/CL3/542/2008 were both issued on 16 June 2010. License number MGA/CL1/932/2013 was issued on 6 November 2014.
As one of the largest online gaming agencies, eCOGRA (eCommerce and Online Gaming Regulation and Assurance) is a non-profit organisation that works towards ensuring that online gaming portals operate under a distinct code of conduct.
With their extremely high requirements, eCOGRA requires an annual audit, and that the casino or brand in question complete an on-site inspection of the casino. This is all done to ensure that the casino maintains its eCOGRA certification.
eCOGRA ensures that all players are treated with fairness and that all player enquires are handled with efficiency and accuracy.
Both the Maltese Gaming Commission and eCOGRA have both certified that Platinum Play is a legitimate online gaming operator and that you as a player will be treated with fair and open gaming at all times.
Platinum Play uses an advanced fraud-management software system. This enables player protection of the highest levels against all forms of online fraud. Protection against fraud is ongoing, assuring your peace of mind when playing casino games online.